1 - How do Levels work?
Customers start at Level 1 and can level up infinitely; Levels cannot be deducted or exchanged with prizes or discounts.
2 - How do Prizes work?
Prizes are essentially either % or amount coupons that can be purchased with points. Prizes can:
• Require a minimum level to unlock
• Cost karma points
• Be either percentage or dollar amount coupons
The coupons we generate are one-use only; and do not have an expiration date.
3 - What are karma points?
Karma points are used to unlock:
• Prizes (coupons)
Points are completely relative and you can either choose to set it in two, three, or four figures. as long as you adjust the cost of prizes & perks accordingly.
Points can work better than direct in-store credit in many cases.
4 - How do Referrals work?
The referral program is quite straightforward and embedded in the shopping experience. At the end of the checkout; customers see an offer to share their purchase on Facebook & Twitter.
The status contains a special referral link; so that they earn a commission off any referred sales.
If Rita refers Bobby to your store and Bobby places a Rs 1000 order, Rita earns Rs100 in-store credit.
5 - How do Reviews work?
Reviews are comments left by customers on products they purchased.
The review includes:
- Mood (Happy - Neutral - Unhappy)
Awesome designs are the best. But customer happiness is the super best. In other words, we want to be sure you're over the moon about your OSOM product, which we custom created and carefully printed especially for you. We triple check every step along the way to guarantee quality. Although we cannot accept returns on these custom printed products, if your OSOM order isn't exactly what you expected, we'll gladly replace any items you are unsatisfied with or that arrive damaged or defective. We want you to be happy with every OSOM purchase. Guaranteed.
All our new Tees & Tanks are tri-blend fabric (blend of polyester, cotton, and rayon) which is super-soft and doesn't keep heat trapped between the fabric and your skin. Making tri-blend t-shirts ideal for an active day at the gym or an inactive day lounging around the house, plus it gives soft comfort and super durability.
You can expect to receive your order within 7-10 business days, and its only because all orders are custom made.