1 - How do Levels work?
Customers start at Level 1 and can level up infinitely; Levels cannot be deducted or exchanged with prizes or discounts.
2 - How do Prizes work?
Prizes are essentially either % or amount coupons that can be purchased with points. Prizes can:
• Require a minimum level to unlock
• Cost karma points
• Be either percentage or dollar amount coupons
The coupons we generate are one-use only; and do not have an expiration date.
3 - What are karma points?
Karma points are used to unlock:
• Prizes (coupons)
Points are completely relative and you can either choose to set it in two, three, or four figures. as long as you adjust the cost of prizes & perks accordingly.
Points can work better than direct in-store credit in many cases.
4 - How do Referrals work?
The referral program is quite straightforward and embedded in the shopping experience. At the end of the checkout; customers see an offer to share their purchase on Facebook & Twitter.
The status contains a special referral link; so that they earn a commission off any referred sales.
If Rita refers Bobby to your store and Bobby places a Rs 1000 order, Rita earns Rs100 in-store credit.
5 - How do Reviews work?
Reviews are comments left by customers on products they purchased.
The review includes:
- Mood (Happy - Neutral - Unhappy)